Accident and Failure protection
Your watch is protected from accidental damage and failures.
Peace of mind
Enjoy your Timex without worry.
Fast replacements
If your watch is damaged, Extend will replace it quickly.
Zero deductible
No fees. No deductibles. No hidden costs when were place your Timex.
Hassle-free claims
Most claims resolved in minutes, not days.
Customer focused support
Extend is always happy to help and has online support 24/7.
To make a claim
Processing a claim takes minutes. Once approved, you'll receive everything you need for are placement. Simply contact Extend online or by phone at (877) 248-7707.
FREQUENTLY ASKED QUESTIONS
What do I need to provide if I file a claim?
When filling a claim with Extend, you will simply need to provide either your contract ID, email address, or other identifying piece of information.
Where is my Contract ID?
An email will be sent by Extend after purchasing a protection plan that includes:
- Contract ID
- Plan Details
- Term Length
- Coverage Dates
- Product Name
What if I need to return my product?
You return your product, the merchant returns the money you paid for the protection plan. It's a no-brainer. Depending on how much time has passed since your purchase, Extend will issue a pro-rated refund.