International Orders
Timex are pleased to be able to offer international delivery to 29 countries.
- Free international shipping available - see below for more information
- Guaranteed landed costs (no additional charges at delivery)
- All duties and taxes are included
- Easy returns
International Frequently Asked Questions
What international destinations do you ship to?
Timex.com provides a service that allows shipment to 29 international countries. For the list of available destinations, please refer to the shipping table below.
How do I place an order?
To ship items internationally, simply look for the US ($) at the upper right-hand corner of the site and click "Change" to switch countries.
For Canadian orders please visit www.timex.ca, UK orders please visit www.timex.co.uk and EU orders please visit www.timex.eu.
What are my payment options?
All major credit cards and other, available payment options will be presented at checkout.
What are my shipping options?
We are excited to offer FREE shipping to all international destinations - details below. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.
For US shipping information click here.
| APPROX DELIVERY TIMES (BUSINESS DAYS) |
DELIVERY COSTS | |
| Argentina | 9-13 days | Standard shipping is AR$4200 with free shipping on orders over AR$22000 |
| Australia | 4-9 days | Standard shipping is AU$20 with free shipping on orders over AU$190 |
| Bolivia | 4-10 days | Standard shipping is Bs1400 with free shipping on orders over Bs110 |
| Chile | 3-9 days | Standard shipping is CL$13,000 with free shipping on orders over CL$161,000 |
| China | 4-10 days | Standard shipping is CN¥100 with free shipping on orders over CN¥2,000.00 |
| Colombia | 3-9 days | Standard shipping is COP 63,000 with free shipping on orders over COP 720,000 |
| Costa Rica | 3-9 days | Standard shipping is ₡8500 with free shipping on orders over ₡69,000 |
| Czech Republic | 4-9 days | Standard shipping is Kč275 with free shipping on orders over Kč4300 |
| Ecuador | 4-9 days | Standard shipping is $16 with free shipping on orders over $200 |
| Guatemala | 4-9 days | Standard shipping is GTQ125 with free shipping on orders over GTQ2000 |
| Hong Kong | 3-9 days | Standard shipping is HK$60 with free shipping on orders over HK$1400 |
| Iceland | 3-9 days | Standard shipping is Kr2200 with free shipping on orders over kr19000 |
| Israel | 6-20 days | Standard shipping is ₪35 with free shipping on orders over ₪800 |
| Malaysia | 6-20 days | Standard shipping is RM60 with free shipping on orders over RM900 |
| Mexico | 6-10 days | Standard shipping is Mex$250 with free shipping on orders over Mex$3000 |
| New Zealand | 4-9 days | Standard shipping is NZ$20 with free shipping on orders over NZ$ 250 |
| Panama | 3-9 days | Standard shipping is $16 with free shipping on orders over $110 |
| Paraguay | 4-10 days | Standard shipping is ₲116,000 with free shipping on orders over ₲119,0000 |
| Peru | 3-9 days | Standard shipping is S/.55 with free shipping on orders over S/.600 |
| Republic of Korea | 3-9 days | Standard shipping is ₩32,000 with free shipping on orders over ₩125,000 |
| Singapore | 10-16 days | Standard shipping is S$10 with free shipping on orders over S$250 |
| South Africa | 3-9 days | Standard shipping is R260 with free shipping on orders over R3300 |
| Switzerland | 10-16 days | Standard shipping is CHF10 with free shipping on orders over CHF160 |
| Taiwan | 10-16 days | Standard shipping is NT$350 with free shipping on orders over NT$4000 |
| Thailand | 16-20 days | Standard shipping is ฿500 with free shipping on orders over ฿7500 |
| Uruguay | 4-10 days | Standard shipping is $U600 with free shipping on orders over $U4700 |
| Vietnam | 16-20 days | Standard shipping is ₫350,000 with free shipping on orders over ₫570,0000 |
What is the exchange rate applied?
When purchasing in a currency other than USD, the conversion is performed by our partner Global-E. and includes a conversion fee, which covers processing and guarantees the exchange rate at the time of check out. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.
Are there any additional costs that will be due upon receipt of my order?
No. Import duties & taxes are collected and paid upon checkout. When you check out you will be provided with a guaranteed order total in your local currency including duty and TAX. There will never be any additional costs billed upon delivery.
What will the duties and taxes on my order be?
Import duties & taxes are calculated by our partner Global-E. Import duties & taxes are collected and paid upon checkout. Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise. Value Added Tax (VAT) rates are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and taxes/VAT for your order at checkout.
How can I get in youch with customer services?
Our team is here to help. Email us at custserv@timex.com
When am I billed?
The order will be billed at the time of your order submission. Your credit card will be billed by our partner Global-E. it will show as Global-E*Timex on the statement.
How can I return an international order?
We are sorry you didn’t love your Timex. You will need to email our Customer Service team at custserv@timex.com to initiate the return within 30 days of purchase. More information on our International Returns Policy can be found here.